Los Angeles Guitar Academy (LAGA)’s Privacy Policy

Effective May 24, 2018

1. Relevant Legislation

We provide music instruction and sheet music publishing services (“Services”) through our website. Our website is designed to comply with the following international legislation with regards to data protection and user privacy:

  • General Data Protection Regulation (GDPR) – EU
  • Data Protection Directive (DPD) – EU
  • CAN-SPAM Act of 2003 – USA

As the above data protection legislation is extremely rigorous and stringent, our website is likely compliant with the user privacy and data protection legislation in your country as well, even if you are not located in an EU country or in USA.

2. LAGA’s general stance regarding data protection and user privacy

Right to privacy is a constitutional right that is not only declared by the U.S. Constitution (4th amendment) but also numerous national constitutions around the world, so we never sell, share or otherwise distribute personal information. We hate spam ourselves and never send any unsolicited emails. We only collect as much personal data as absolutely necessary in order to provide our services, and we provide easy methods for our visitors, students and customers to opt-out of any communication and remove their information from our database.

3. Information that this website collects and how we protect your information

When you download a free sample file, purchase sheet music, sign up for a free or paid online instruction program through this website, your information such as your name, email address and the IP address of the device that is being used to access this website, will be stored within this website’s database by using cookies, which are small text files that are placed on your device. This helps us provide a better user experience, however, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. Disabling cookies on your internet browser will prevent this website from tracking any part of your visit to this website, although it may also disable some of the website’s functionality. We never store or record any payment information nor do we share your signup details with any third party. Your payment information is securely processed through a 256-bit SSL (Secure Socket Layer) encryption by trusted global payment processors as PayPal and Stripe.

PayPal’s Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Stripe’s Privacy Policy: https://stripe.com/us/privacy

If you choose to sign up for a paid, monthly subscription to our online programs, you may cancel your payments at any time using the link on your student account page. As for all other data associated with your activity on this website, all data will be removed within 24 hours of your directly contacting us via email (support@laguitar.com) or via our contact form.

If you choose to add a comment or a product review to any of the pages on our website, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address, and the time and date that you submitted the comment. This information is not passed on to any of the third party data processors and it is never sold, shared, or otherwise distributed.

In order to protect your information, we perform periodic security audits on our website and all code, plugins and software are regularly updated.

As with most e-commerce websites, we use Google Analytics to help measure how users interact with our website content. When we send data to Google Analytics, we anonymize the IP address of each visitor. You can find out more about IP Anonymization here.

Google Analytics TOS: https://www.google.com/analytics/terms/us.html

4. Email Forms, Newsletters

If you choose to contact us using any of the contact forms on our website, none of the data that you supply will be sold, shared or otherwise distributed. All email sent and received by our email servers are encrypted using SHA-2, 256-bit cryptography.

If you choose to join our email newsletter, the email address that you submit will be forwarded to MailChimp, a third party data processor and a popular email marketing service. Mailchimp’s privacy policy is as follows: https://mailchimp.com/legal/privacy/

You may easily remove your email address from MailChimp’s database and hence opt-out of our email newsletters by clicking the removal links contained in each email or by directly requesting removal via email (support@laguitar.com).

5. Use by Minors

If you are under 16 years of age you MUST obtain parental consent before using our Services.

6. Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7. Changes to Our Privacy Policy

We may change this privacy policy from time to time with upcoming legislation or industry developments. We recommend that you check this page occasionally for any policy changes.

If you continue using our website on or after May 25, 2018, you are agreeing to these terms.

If you have any questions regarding our privacy policy, you may contact us using the information below.
Los Angeles Guitar Academy
P.O. Box 197
Pasadena, CA 91002
(323) 999-1881

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